Return & Refund Policy
At The Warehouse Distribution Limited, we are committed to ensuring customer satisfaction. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

1. Returns Eligibility
Products are eligible for return if they are unused, in their original packaging, and returned within 14 days of delivery. Perishable items and custom orders are non-returnable unless they arrive damaged or defective.

2. Return Process
To initiate a return, contact us at info@thewarehousedistribution.co.uk or call 07856 175 145 with your order details and reason for return. Our team will guide you through the process.

3. Return Shipping
The customer is responsible for return shipping costs unless the return is due to a fault on our part (e.g., incorrect or defective items). Ensure the product is securely packaged to prevent damage during transit.

4. Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to the original payment method within 7-10 business days.

5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at info@thewarehousedistribution.co.uk or 07856 175 145. We will arrange for a replacement or full refund after verifying the issue.

6. Non-Returnable Items
Certain items, such as perishable goods, customized products, or items marked as final sale, cannot be returned.

7. Contact Information
For further assistance regarding returns or refunds, please reach out to us:
Email: info@thewarehousedistribution.co.uk
Phone: 07856 175 145

By making a purchase, you agree to the terms outlined in this Return & Refund Policy.